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Housing solutions review manager

London
CRA GROUP RECRUITMENT AND PAYROLL LTD
Manager
Posted: 15 December
Offer description

4-month contract position with a local authority

Summary
* This is a 4-month contract position with a local authority, focused on providing a professional Review and Appeal service for the Housing Solutions service. The role is crucial in ensuring compliance with legislation and Council policy while maintaining high standards of customer care.
Responsibilities
* Manage the Council’s Housing Solutions Reviews Service efficiently.
* Conduct reviews of complex cases, including those under legal or political scrutiny.
* Collaborate with Legal Services, attend court hearings, and provide instructions for legal proceedings.
* Produce briefing reports and attend case conferences with Legal Services.
* Ensure statutory decisions withstand political, media, and legal scrutiny.
* Oversee daily operations of the Homelessness Review Service, including housing reviews for social housing applicants.
* Monitor service performance and maintain high standards of customer care.
* Manage temporary accommodation usage during review and appeal processes.
* Act as the Council’s professional lead for service delivery, policy development, and strategic planning.
* Deliver training on best practices and legislation internally and externally.
Requirements
* Proven experience in managing housing reviews and appeals within a local authority or similar environment.
* Experience in interpreting and applying housing legislation, including the Homelessness Act 2017.
* Strong background in working with legal services and attending court proceedings.
* Demonstrated ability to lead strategic and operational initiatives in housing services.
* Experience in managing budgets and controlling costs related to legal processes and temporary accommodation.
Qualifications
* Degree or equivalent qualification in housing, law, or a related field.
* In-depth knowledge of housing legislation and homelessness prevention strategies.
Additional Information
* Working hours: 35 hours per week
* DBS required for the role.
The role closes soon TODAY, apply ASAP.

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