About You:
In this unique and exciting Store management role, we are looking for a goal orientated Assistant Store Manager, with a proven sales track record to support in the management of a small team. The company are unique and really promote a strong culture, where staff are made to feel valued.
The ideal candidate likes variety and has excellent communication skills and can provide exceptional customer service. The role requires someone who is organised, self-motivated and can manage their own and other’s time effectively.
Storage experience is not necessary (as full training is provided), but people management experience at some level is essential. Experience in achieving KPI’s is also a benefit in this role. The key aspects of the role are converting sales, maintaining site standards, people management and administration.
What we’ll give you...
• Staff discount on storage and retail products
• Training and development programme
• Great bonus scheme
• Contributory pension scheme
• 30 days holiday, including bank holidays.
• Employee ‘free perks’ scheme
• Additional benefits after a qualifying period
Who we’re looking for...
• Likes variety, has excellent communication skills, and can provide exceptional customer service
• People management experience and self-motivation
• A good level of numeracy and organisational skills
What you’ll do...
Sales and Customer Service
* Convert sales and help customers make informed decisions
* Provide stellar customer service, resolve complaints and address concerns, always keeping our values in mind
* Organise rotas, give sales training, delegate tasks and help with employee performance management
* Motivate staff, giving praise when things go well and helping them improve in the areas they need to
* Help others achieve their goals through leadership, training, mentoring and support in how to meet budgets and get results
Assume responsibility in the Store Manager’s absence
o Develop and grow the store alongside the manager, achieving revenue and growth targets
o Take full responsibility for the site when the manager is away, completing reports to give back to them upon their return
Maintenance and administration
o Take pride in the site and maintain excellent standards
o Keep company systems, policies and procedures running smoothly, and assist with the creation and implementation of marketing plans to promote the store and create brand awareness
o Promote the store in the local community by networking and liaising with local shops and businesses
Please apply now if you are someone who genuinely likes to offer customers a world class service and is really passionate about customer services and solutions based sales. Secure a truly wonderful opportunity in a rapidly growing business and one; in an industry that will continue to thrive over the years