Employability Mentor
Directorate: Communities
Department: Enterprise, Natural Resources & Sustainability (Employability)
Rate: £16.35/hr
Contract: Full-time, 37 hrs/week | ASAP - 31 March 2026 (fixed term)
Flexibility: Must work evenings/weekends and occasionally exceed 37 hrs based on service needs
Location: Civic Offices, Bridgend + outreach across County Borough
Role Purpose
Provide intensive 1-to-1 employability mentoring to a caseload of participants, helping them overcome barriers and build skills to secure and sustain employment. You will work to strict outcome targets with team support.
Key Duties
Mentoring & Referrals
Recruit, retain, assess, coach, and support participants
Manage a caseload with tailored support plans and regular reviews
Deliver timely interventions to progress clients toward work
Coordinate with partner programmes and receive referrals via Triage/Triage assessments
Employer & Partner Engagement
Build placement and job opportunities with local employers (MSMEs, SMEs, social enterprises)
Maintain knowledge of the local labour market
Promote the programme and generate referrals
Support or run outreach events (job fairs, careers events, roadshows)
Administration & Compliance
Maintain accurate participant records (paper + database)
Verify employment outcomes with evidence or employer contact
Ensure confidentiality, GDPR compliance, and a clear audit trail
Essential Requirements
Education
Degree level or equivalent experience
Experience & Knowledge
Intensive employment mentoring for participants facing poverty and barriers
Benefit and welfare reform awareness
Working with hard-to-reach groups (benefit claimants, single parents, protected characteristics)
Employer negotiation and partnership working
Handling confidential data + understanding of GDPR/GDPR compliance
Skills
Strong organisation and target-driven delivery
IT: MS Office, databases, electronic records
Clear communication (English/Welsh)
Teamwork, creativity, and flexible working availability
Must hold a driving licence and have vehicle access for work travelRandstad Business Support is acting as an Employment Business in relation to this vacancy