Sales Manager (3414)
Advertised Location:
Audley Willicombe VillageWe develop and run villages with the wow factor that enhance the lives of our owners, their family and their friends. We offer stylish apartments and houses complete with the best facilities from bistros and bars, to health clubs and swimming pools. And, of course, exceptional service throughout. It's retirement, but not as the UK has known it.
Built in 1999, and recently refurbished, this welcoming retirement village consists of 67 apartments, penthouses, bungalows, cottages and lodges set in four acres of landscaped gardens around a Victorian villa.
Sales Manager
We develop and run villages with the wow factor that enhance the lives of our owners, their family and their friends. Through our two brands, Mayfield Villages and Audley Villages, we offer stylish apartments and houses complete with the best facilities from bistros and bars, to health clubs and swimming pools. And, of course, exceptional service throughout. What's more, through our dedicated care teams we provide owners as well as customers out in the local community with the support they need to remain independent. It's retirement, but not as the UK has known it.
Role Purpose
Reporting into the Regional Sales Director, this role is responsible for the sales team’s performance and has the overall responsibility for achieving the sales targets for that village.
Principal Accountabilities and Responsibilities:
Managing leads and distributing across the team – ensuring all telephone, online and walk-in enquiries are followed up and appointments are scheduled in the CRMConduct regular 1:1 selling skills assessments with the Sales Consultants in a supportive/continuous improvement approach which feeds through to a Coaching and Development plan for each team member. Updating Clear Review with feedback and objectivesCompletes regular planning sessions with their Regional Sales Manager to advance the pipelineEffectively build the value in the brand maximizing overall revenue opportunityIdentifying areas of opportunity aligned with the sales processEffective objection handling skills and creative follow upAdvance the database through regular planning sessions with the Regional Sales Director and Sales Consultant to advance each sales opportunity through the sales processCreating and organising sales events aligned with database opportunitiesContinue to innovate, develop services and generate new ideasDemonstrates belief and passion in the Audley brand and productPresenting the Audley brand to all customers in an informed manner, providing information which is fully documentedEnsures all activity/conversations/discussions are documented in CRM for compliance and proof of transparencyDevelop a culture of delivering an exceptional service to clients, ensuring all commitments are met and expectations are exceededEnsuring each sale is achieved through integrity, transparency and involve the care team where appropriate to avoid post-move in challengesBuilding and maintaining relationships with other departments and key stakeholders across the villageKeeping in constant contact with purchasers and solicitors throughout the sales process to ensure timely exchange and completion to minimise cancellationsProviding regular reports on volume and timelines of enquiriesContribute to the wider team sales tactical plan requirementsUpholding the organisations values and demonstrating professional behaviourKey Skills & Requirements:
Experience in a sales management within a consultative, high value arena with a proven track record of achieving personal and team targetsProven experience of excelling in a target driven, customer facing environmentExperience in coaching, leading and developing teams to deliver resultsAble to demonstrate resilience, self-motivation and negotiation skillsAble to adapt approach and communication style depending on audience in order in influence effectivelyDemonstrate a high level of empathy with a proven track record of building customer relationships over a long sales process and delivering a high level of serviceTo capture and reflect the organisation values and behavioursFull clean driving licence with business travel insuranceWhy you would like to work here
Working with Audley is a long-term career prospect, because we develop our sites in phases, and resell apartments when they become available. We'll help you develop, too, with sales training throughout your career, including a management development programme. What’s more, there are wider opportunities throughout the Audley Group, including with our sister brand, Mayfield Villages.
Competitive salaryIncentive plansCommission SchemeMembership to our employee discount portal with access to discounts at all major retailers.Membership to our Healthcare cash plan schemePension Scheme25 days holiday plus 8 Bank HolidaysSaturday working on a rota basis (typically 1 in 3)Audley Academy full sales training providedAudley Group is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also ‘DE&I policy/statement’
Documents
Close mapLocationAudley Willicombe ParkWillicombe House, Tunbridge Wells, Kent, United Kingdom , TN2 3UULoading...
Salary:37000 Rate:Annual Salary Function:Property Sales Contract Type:Full Time Location:New Hours:37.5 Share this page Job Alerts Get emails sent to you when you create an alert subscription
