Job Description
As our next Food & Beverage Supervisor, you will:
* Check in on dining customers to enquire about food quality and service.
* Conduct checks to ensure sufficient stock is available to serve customers, order items as needed, and generate inventory reports for management.
* Ensure all outlets comply with sanitation, safety, and licensing regulations.
* Manage staff schedules, allocate tasks efficiently, and oversee daily operations.
* Conduct regular inspections of the premises to maintain high standards.
* Resolve guest complaints promptly and professionally.
* Train, mentor, and guide new staff members on company policies and procedures.
* Coordinate with the kitchen team to ensure timely food preparation and delivery.
* Implement and maintain quality control measures for food and beverage service.
* Organise, supervise, and manage special events, banquets, and promotions, including coordination of meeting and events operations.
* Collaborate with event and banquet teams to ensure seamless execution of meetings and functions.
* Analyse sales data and customer feedback to improve service and increase profitability.
* Work closely with other departments to enhance the overall guest experience.
* Maintain accurate records of staff performance, inventory, and financial transactions.
Qualifications
* MUST HAVE Right to Work in the UK
* Previous experience in a similar role is highly preferred
* Able to reliably commute or relocate
* Flexible availability
Additional Information
What's in it for you:
* A Discount Card to be used in Accor Hotels Worldwide
* Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C)
* Training & Development
* Additional holidays with service
* Recommend a friend scheme
* Employee Advisory Service
* ... And much more !
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Information on the processing of personal data
When you submit an application to Accor, trading as Essendi UK LTD, the company processes some of your personal data to consider and manage your application.
We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision.
In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018).
Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy.