We have a fantastic opportunity for you to work with our client as a full time Warehouse Administrator in West Hallam Ilkeston, DE7 6HE. Immediate start available Your pay rate as a full time Warehouse Administrator: You will be paid £12.21 per hour Typical working hours as a full time Warehouse Administrator: You will be working on fixed shift Monday to Friday from 8am to 4:30pm Your role as a full time Warehouse Administrator: Developing effective relationships with both internal and external key stakeholders Proactively manage the daily booking activities Ensuring compliance with all Legal and Health and Safety aspects of site operations Ensure that sufficient resources are allocated and utilised to drive a culture of delivering high levels of service Pro-active in driving change and continuous improvement throughout the booking's operation Understanding of company policies and procedures and how they should be implemented Ensure that effective reporting processes are in place for both senior management and the customer Act as a primary contact for customers initiating frequent contact and attending meetings when necessary, in order to provide a better service To achieve weekly and monthly KPI and P&L targets Ensuring customer service level agreements are achieved, escalating any issues impacting on these to line management and customer directly Create excellence in customer relationship management by improving the service offered Maintaining effective communication with customers ensuring that all queries/issues raised by the customer are dealt with promptly and in a professional manner Be able to use own initiative and make suggestions relating to improvement of systems and service deliveryWhat we are looking for in a successful candidate: Previous experience in a similar role Willingness to learn Good level of communication Can adhere to and uphold strict Health and Safety standards Ideally own transport as the bus service is limited in the area Must be 18 years or older Must already have and hold a legal status to work in the UK What benefits are available as a Warehouse Administrator: Immediate start Hours that exceed your basic 40 hours in a week is paid at a premium rate Weekly pay on a Friday Get up to 33 paid holiday days per yearLocation: West Hallam Ilkeston, DE7 6HE ctrg has partnered up with the Company Shop, which will enable our staff and colleagues the opportunity to access their membership scheme free of charge. You can gain access to discounted food at up to 70% off the recommended retail price. We are a Flexible Pay Employer that offers Wagestream. The money management app lets you choose when to get paid, put money aside each month, get discounts on your shopping, check your benefits entitlement, and much more. We provide equal employment opportunities (EEO) in all our employment practices to all employees, temporary workers, and applicants for employment without regard to age, gender reassignment, married or civil partnership, pregnancy or maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex, and sexual orientation. Apply now to become a full time Warehouse Administrator! ctrg limited is acting as an employment business in relation to this vacancy