Service & Maintenance Co-ordinator Are you organised, proactive and someone that thrives in a fast-paced environment? Do you love building strong customer relationships and keeping operations running smoothly? If so, Austin Heating & Cooling, part of the Pitkin & Ruddock Group, wants to hear from you! We’re looking for a Service & Maintenance Coordinator to take a key role in Austin Heating & Cooling, supporting our expanding service and maintenance portfolio. If you enjoy variety, responsibility, and being at the heart of a busy engineering branch, this is the perfect opportunity. This role is primarily office-based at our Ingham location (3 Woodside Business Park, Thetford Road, Ingham, IP31 1NR), with occasional customer site visits. What You’ll Be Doing In this pivotal position, you will be the driving force behind our service and maintenance operations, ensuring customers receive a first-class experience and our engineering teams are set up for success. The role requires a flexibility and will include: * Planning and scheduling service, maintenance, and installation work alongside the Branch Manager and project team. * Handling incoming customer calls, programming maintenance visits, and moving jobs forward efficiently. * Raising and managing jobs in Clik / Joblogic to keep operations smooth and organised. * Procuring equipment, materials, and sub-contractors - from placing orders to tracking deliv...