Join Toptal’s Elite Network of Freelance Talent Toptal is an exclusive network of the world’s top freelance software developers, designers, finance experts, product managers, and project managers. As one of the fastest-growing fully remote networks globally, we empower professionals to thrive in their freelance careers while working with leading companies around the world. About the Client Our client is an American global digital sports platform. They are a creative production company specializing in high-quality prepress and print services, operating across multiple time zones to support global clients with advanced hybrid cloud workflows and cutting-edge production technology. Role: Prepress Systems Engineer A hands-on Prepress Engineer providing daily technical support for prepress workstations and production tools across a hybrid cloud environment, supporting teams in both US West Coast and UK time zones. Responsibilities Provide daily technical support for all prepress workstations, software, and production tools Maintain, monitor, and escalate issues related to prepress applications, including Adobe Creative Suite, PitStop, GMG, etc. Troubleshoot file sync issues with LucidLink and Adobe integrations Handle L1 support tasks, including access provisioning, role assignments, and drive connections Assist with user requests, job setup issues, and workflow bottlenecks Support rollouts of new technology and conduct user training sessions Document updates, resolutions, and standard operating procedures to enhance team efficiency Collaborate with IT, Engineering, and Production teams when cross-department support is required Key Skills & Technologies Working experience with Adobe Creative Suite (InDesign, Photoshop, Illustrator) Any experience with prepress workflow software such as Acrobat Pro, Enfocus PitStop, and Prinergy Proficiency supporting macOS-based and Windows production workstations Hands-on experience with hybrid cloud workflows and LucidLink Ability to quickly diagnose system issues and clearly communicate solutions to non-technical users Excellent verbal and written communication skills for client and team interaction Availability to support teams either across US West Coast OR UK time zones Additional Details Time-zone: 4 hours of overlap with US West Coast or UK time zones Type: Full-time contract Duration: 12 months Remote: Hybrid (on-site every other week in London) Authorization: Applicants must be authorized to work in their country of residence without employer sponsorship