Job Description
Overview
Reporting to the Head of Client Delivery, you will be responsible for leading and coordinating the delivery of Martech projects. You will be involved at every stage of the project lifecycle, working closely with internal stakeholders including Data, Tech and Marketing. You must be a natural collaborator, problem solver, able to co-ordinate the efforts of transient project teams in varying areas of expertise and levels of experience.
Key Responsibilities
* Responding to client queries in a timely manner, adhering to SLA’s
* Developing Client Project Plans to work towards financial account targets set by Head of Client Delivery
* Preparing for and running meetings and briefings. To include those taking place at Clevertouch offices and client sites.
* Working with other departments to ensure delivery is on time, of excellent quality and within budget.
* Using Clevertouch project management tools effectively to schedule new projects and tasks, whilst working closely with the scheduling team.
* Proactive management of project profitability through budget control and change management processes.
* Combining existing marketing experience, with knowledge secured on the job, to become a marketing automation expert. Actively learning across Martech space, our key service offerings and beyond.
Essential Skills
<...