Your new company Our client is a public sector organisation based in Portadown. They are recruiting for a Booking Clerk. This role is initially temporary until the end of September however chances are it will be extended. Your new role As Booking clerk duties include: Fully implement the partial booking process, telephoning patients as required and the associated administrative processes in accordance with departmental protocols. Deal with incoming /outgoing mail and ensure that mail is distributed appropriately to relevant patients in a timely manner. To co-ordinate and process a range of correspondence in accordance with agreed procedures within the area of responsibility. To ensure that work for which responsible is processed in a timely manner in accordance with agreed performance standards and that any derogation is brought to the attention of their line manager. To prioritise workload in accordance with expected outcomes. Deal with routine queries, referring to their line manager when necessary. Continually strive to improve quality, standards and procedures within area of responsibility contributing to the ongoing desire to improve delivery of services. Undertake any other administrative and clerical duties, which may be delegated as required by service demands. To ensure that all systems used both manual and computerised are maintained accurately at all times. Where necessary to develop filing systems to meet the needs of the service and ensure these are maintained. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be Skills: administration customer service data entry Benefits: £12.31 per hour