Are you a commercially savvy leader with a background in facilities, property maintenance, plumbing, or mechanical services? Do you thrive in fast-paced environments, love making data-driven decisions, and have a natural ability to build strong client relationships? We're looking for a commercial Business Manager to join a growing team and play a pivotal role in the next chapter of the business. This isn't just a job - it's a chance to be at the heart of operations, strategy, and growth. What You'll Be Doing: Leading the Office Team - Oversee a capable team, providing support, structure, and a strong culture. Client Relationship Management - Own and nurture relationships with commercial clients Driving Commercial Strategy - Use financial data and insight to influence decision-making, maintain a strong pipeline, and identify growth opportunities. Marketing & Business Development - Manage email campaigns, social media activity, and attend networking events to build awareness and new relationships. Supporting Business Operations - Lead daily office activities and contribute to larger strategic projects such as sourcing and evaluating new office space. Financial Insight - Turn data into meaningful insights to support strategic decisions. Is this you? Customer focused with experience of working with tradespeople Understands what high-net-worth clients expect and delivers it Commercially minded and data-savvy; capable of identifying issues and providing costed, actionable solutions Adept at handling complaints professionally and credibly A natural business developer, skilled at lead generation and relationship building Highly organised, proactive, and comfortable leading initiatives independently Why This Role? This is a key leadership position in a thriving business with a strong client base and exciting growth plans. You'll have real ownership, meaningful variety, and the opportunity to make a direct and lasting impact on the company's future. Ready to talk If you're driven by commercial performance, love building relationships, and want to step into a role where you can shape the business as it grows, we'd love to hear from you