Join Our Team as a Mental Health Recovery Worker
Location: Prestbury Road, Cheltenham
Our Gloucestershire service provides independent, high-quality housing for people with mental health needs. We offer emotional and practical support to help individuals manage day-to-day living, develop skills for independence, and achieve personal goals. By empowering people to build a meaningful life in the community—defined by them—we make a real difference every day.
What I will do and achieve:
Are you passionate about empowering people to live independently and achieve their goals? Working with an allocated group of tenants, you’ll support individuals experiencing mental ill health to promote independence and sustain tenancies. You’ll assess needs and risks, working in a person-centred, recovery-focused way to help people build confidence and thrive in the community.
* Provide key worker support, including one-to-one assistance and liaising with mental health agencies.
* Use communication, motivation, and coaching to help individuals achieve personal goals.
* Build trust and rapport based on respect and honesty, maintaining professional boundaries and following the Rethink Mental Illness Code of Conduct.
* Support day-to-day service operations, including property re-lets, processing referrals, and ensuring health and safety across schemes.
* Encourage engagement in social and workplace activities, helping individuals regain confidence and independence.
Essential skills and experience:
* Experience supporting people with mental illness or in a social care setting (paid or voluntary)
* Good listening skills, empathy, understanding, kindness, patience, and a willingness to learn.
* Ability to demonstrate behaviours consistent with the Charity's values.
* Excellent administration, organisation and planning skills.
* Competent in the use of IT systems including Microsoft applications, email and internet.
If you’re passionate about empowering individuals, reducing stigma, and improving mental health outcomes, we’d love to hear from you.
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Why Work With Rethink Mental Illness?
At Rethink Mental Illness, we believe that when you feel supported, you can make the biggest difference. That’s why we offer a range of benefits to help you thrive:
* Inclusive Culture: Join staff networks that champion diversity and inclusion.
* Wellbeing Support: Access our Wellbeing Hub, Employee Assistance Programme, and the Unmind mental health app.
* Recognition & Rewards: Enjoy discounts, cashback offers, and celebrate achievements through our PULSE platform.
* Flexible Working & Generous Leave: Starting at 25 days annual leave (plus bank holidays and your birthday off), with options to buy or sell extra days.
* Learning & Development: Grow your career with structured onboarding and training opportunities.
* Financial & Family Support: Contributory pension scheme, enhanced family leave, and travel benefits like season ticket loans and cycle-to-work schemes.
* Referral Bonus: Earn up to £300 for introducing someone to our team.
Diversity, Equity, Inclusion
Diversity is important to us, and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background- regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement. We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
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