Multi-drop Driver/Customer Service Assistant
Joining our friendly and hardworking family as a Van Driver/Customer Service Assistant, you’ll be on the front line dealing with customers both in branch and off site (when making deliveries). You will play a vital role in our continued success, delivering a first-class service while keeping colleagues and customers safe at all times.
What will I be doing?
No two days are the same in TP branch life, but here are a few pointers:
* Our success is built on strong relationships, so it’s essential you deliver the highest standards of service. Be helpful and friendly, as you will likely get to know our customers on a first-name basis.
* Drive our transit and flatbed vehicles (up to 3.5 tonnes) to carry out multi-drop deliveries from our branch to local customers; ensure orders are received on time and in good condition, safely, every time.
* Safety is at the forefront of everything we do. Adhere to stay safe policies and procedures, especially while unloading, loading and driving our vehicles.
* Work-life balance: Monday to Friday, 07:30–17:00, every other Saturday 08:00–12:00.
What experience do you need?
You will need to be an experienced driver with a minimum Cat B licence (up to 3.5 tonnes) held for at least 12 months. Experience within our industry is advantageous but not essential as long as you can learn quickly, have a strong work ethic and are physically fit. We are looking for candidates with exceptional customer service experience and health and safety awareness; the rest we can teach you. We will provide you with a thorough introduction to our business and all the tools you need.
Does this sound like you?
We hope you can say Yes to all of the characteristics below — they are in the DNA of our Van Driver/Customer Service Assistants. Are you:
* Highly adaptable, resilient and tenacious, with high energy and drive.
* Thrives in a dynamic and fast-paced environment.
* Has exceptional customer service experience, the ability to work under pressure efficiently and safely, and a flexible attitude to work.
* Comfortable working in branch as well as on the road.
Development and benefits
Being a Van Driver/Customer Service Assistant gives you a fantastic opportunity to excel and develop. We will support you with a development plan that reflects our Cornerstones: Working For Our Customers, Upholding Family Values, Being The Best, Keeping People Safe, and Making Decent Returns.
You’ll also receive competitive pay plus benefits (which includes a colleague bonus, contributory pension, private healthcare, life assurance, Sharesave scheme, and group-wide colleague discounts across the Travis Perkins Group, including Toolstation). We also offer online discounts at leading retailers. Our working hours support a great work-life balance, with weekends and bank holidays off where possible.
Company and inclusivity
We are committed to being an inclusive employer and giving every colleague the opportunity to feel safe, welcomed and confident to be their authentic self.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Wholesale Building Materials
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