Lead Product Designer (Checkout) – 9 Month FTC
📍 London (Hybrid – 2/3 days per week)
đź’° Up to ÂŁ90,000 (pro rata)
đź“… Start Date: May 2026
I’m currently partnering with a well-known, consumer-focused digital business to hire a Lead Product Designer on a 9-month fixed-term contract to cover a key period of growth within their product team.
This is a high-impact role, owning the end-to-end checkout and post-purchase experience across web and mobile platforms. You’ll play a critical part in shaping how customers convert, interact with payment flows, and gain confidence through to order completion.
You’ll operate in a true player-coach capacity, leading a small team of designers while remaining hands-on in delivery—working closely with Product, Engineering, Data, and Commercial teams to influence both strategy and execution.
The Role
You’ll take ownership of a critical customer journey, driving design excellence and measurable impact across checkout.
Key responsibilities include:
* Leading and mentoring Product Designers, setting direction for checkout and post-purchase experiences
* Owning the end-to-end design process from discovery through to delivery
* Remaining hands-on in tools such as Figma, contributing directly to design output
* Collaborating with cross-functional teams to shape roadmap, prioritisation, and experimentation
* Using data and insights to optimise conversion, payment UX, and customer reassurance
* Championing design thinking across the organisation and influencing senior stakeholders
* Driving a culture of continuous improvement, testing, and innovation
About You
You’ll be a seasoned Product Designer with strong leadership capability and a commercial mindset.
* 8+ years’ experience in Product Design, ideally within e-commerce or high-traffic digital products
* Experience managing and developing designers (player-coach style)
* Strong expertise in checkout flows, conversion optimisation, and payment UX
* Proven ability to balance user needs with business goals
* Comfortable working hands-on while also shaping strategy
* Strong stakeholder management and communication skills
* Experience across web and native app design
* Proficient in Figma, prototyping, and user research tools
* Data-driven approach to design and decision-making
Why This Role?
This is an opportunity to step into a high-visibility, high-impact role within a mature product organisation, where design plays a central role in business success. You’ll have the autonomy to shape a critical journey, influence senior stakeholders, and leave a lasting impact within a short timeframe.