A fantastic opportunity has arisen for an experienced Conveyancing Assistant to join my clients team in their Twickenham, Middlesex offices. Experience in a legal assistant/secretarial role and knowledge of conveyancing essential. Good "all round" office skills, including typing, and a willingness to learn are key to the success of this role. There are genuine progression opportunities with this firm for the right candidate. Key Objectives • To assist Fee Earners in the management of caseload by actioning legal procedures as directed. • To assist Fee Earners in the management of caseload by dealing with file related queries either face to face or by telephone. • To assist Fee Earners in the processing of matters on a timely and cost-effective basis. • To support Fee Earners in the maintenance of files by effective file management. • To ensure that clients are dealt with efficiently and politely and that appropriate legal matters are raised with the Fee Earner. • To attend to clients, taking instructions, and conducting letter and telephone enquiries as necessary • To use the correct procedures and systems in order to manage cases effectively and in accordance with the company’s standards and legal requirements. • To improve and enhance the company’s client base by effective liaison with existing clients. • To manage own work allocation, productivity and quality of work with minimum supervision. • To comply with all, company policies and procedures • To ensure our clients received the best possible service at all times • To ensure our introducers of business receive the best possible service at all times. Key Responsibilities • Linking post to clients • Using Case Management/Ledger Systems • Verifying client identification in accordance with company Laundering Policy Guidelines. • Opening Files issuing initial documentation/client care forms. • Reviewing files ready for archiving/closing files. • Ensuring all telephone calls are returned within 2 hours of receipt wherever possible or at the latest, prior to close of business on each working day. • Produce contract documentation in accordance with the company procedure and policy • Raise pre-contract enquiries • Order searches • Exchanges • Post-completion • Generally, assist the Fee Earner with all aspects of file progression and casework, with their input and guidance. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days, please assume your application has been unsuccessful