Group Learning and Development Manager
Salary: £45,000 plus car allowance
Location: Hybrid role with extensive travel across our Hotel
Portfolio and Head Office
About Us
At Barons Eden, we are a collection of award-winning spa and
hotel destinations committed to delivering exceptional experiences. Our
mission is to treat every guest as a friend of the family, creating positive
and memorable moments during their stay. We value individuality, flair, and
operational excellence, fostering a close-knit team that champions passion and
positivity.
About the Role
As our Group Learning and Development Manager, you will play a
pivotal role in shaping and delivering the learning and development strategy
across our Hotel Portfolio. This role ensures that employees are
well-equipped with the necessary skills and knowledge to perform their jobs
efficiently, and that there is a clear, structured career progression path in
place.
This role includes identifying training needs, developing training
materials, delivering training sessions, and evaluating the effectiveness of
training initiatives to ensure the business's goals are met.
Key Responsibilities:
Learning Culture & Strategy
* Embedding a
consistent learning and development culture that supports engagement,
performance and career progression.
* Identifying training
needs through structured analysis aligned with business goals.
Design & Development
* Designing and
implementing tailored learning solutions, including:
o Face-to-face
training programmes
o Digital learning
content using Articulate Rise 360 (SCORM-exported modules)
Training Delivery
* Delivering engaging,
high-impact face-to-face training across the hotel portfolio.
* Facilitating monthly
company inductions across multiple sites.
* Designing, delivering
and continuously enhance leadership, management and supervisory
development programmes to build future leaders.
Learning Systems & Evaluation
* Managing and optimising
learning content through the Learning Management System (LMS), ensuring
accessibility and engagement.
* Evaluating training
effectiveness using feedback, assessments, KPIs and performance data,
making improvements where required.
Apprenticeships & Budget
Management
* Leading and managing
the apprenticeship programme in partnership with the Group Talent
Acquisition Lead.
* Building and
maintaining relationships with external apprenticeship providers.
* Managing the
training budget effectively, ensuring value for money and alignment with
company guidelines.
Collaboration
* Working closely
with the Head of People, Employee Relations Lead, Managing Directors,
Heads of Department and Line Managers to support organisational
development priorities.
Person Specification
Essential
* Have proven
experience as a Learning & Development Manager (ideally within
hospitality).
* Have excellent
instructional design expertise using adult learning principles.
* Have experience with
LMS platforms and e-learning tools, including Articulate Rise and 360.
* Have excellent
verbal and written communication skills, with confidence engaging
audiences at all levels.
* Have well-honed
project management and organisational skills, able to manage multiple
initiatives simultaneously.
* Have data analysis
and reporting skills, including competency in Excel and Microsoft Office.
* Have excellent
analytical skills to assess needs, evaluate impact and make data-driven
decisions.
* Be resilient,
adaptable and able to thrive in a fast-paced environment.
* Have Learning &
Development qualification/credentials (CIPD Level 5 or equivalent) or a
minimum of 5 years’ relevant experience.
* Applicants must have
the legal right to work in the UK. As part of our recruitment process, we
will carry out right-to-work checks in line with UK legislation.
Desirable
* Having previous
Learning & Development experience within the hospitality industry.
Additional Information
* Hybrid role with extensive travel across our
hotel and spa locations.
* Head Office base: Moreton-in-Marsh.
* A full, valid UK driving licence is essential.
* Applicants must have the legal right to work in
the UK.
What We Offer
* Competitive salary
plus car allowance
* Complimentary
access to our leisure and spa facilities.
* Celebrate your work
anniversaries with a Complimentary Spa Day at Hoar Cross Hall or
Eden Hall.
* Free
lunch provided on property
* Access to
an Employee Benefits Program.
* Free
parking on-site.
* Refer-a-Friend
Scheme
* Discounts
on overnight stays and spa days for you and your guests.
* 30% discount on
food, drink and retail across our venues.
* Comprehensive induction
and training program.
* Pension scheme.