Maintenance operative

Job Description

About Us

We are looking for a reliable and skilled Maintenance Operative to join our growing team and help ensure our properties remain safe, compliant, and well-maintained. The ideal candidate should enjoy and be capable of working in fast-paced environments where everyday will be different!

The Role

As a Maintenance Operative, you will be responsible for carrying out day-to-day repairs, maintenance works, and void property works across our portfolio of residential properties. You will play a key role in ensuring homes are maintained to a high standard, delivering excellent customer service to residents and supporting our property management team in maintaining our portfolio.

Key Responsibilities

• Carry out responsive and planned maintenance works across residential properties.
• Complete general repairs including basic plumbing, carpentry, painting and decorating, plastering, flooring, and other handyman duties.
• Identify maintenance issues.
• Prepare properties for new occupants, including void property works.
• Respond promptly to emergency repair requests when required.
• Ensure all works are completed safely and in accordance with company procedures.
• Communicate accurate records of repairs and completed works.
• Liaise professionally with occupiers, contractors, and colleagues.
• Report any health and safety concerns or safeguarding issues matters to the office.
• Assist with furniture assembly, removals, and property setup where required.

Essential Requirements

• Previous experience in a maintenance, handyman or facilities role.
• Practical skills across multiple trades, including basic plumbing, carpentry, decorating, and general repairs.
• Ability to work independently and manage workloads effectively.
• Good problem-solving skills and attention to detail.
• Excellent communication and customer service skills.
• Full UK Driving Licence.
• Ability to pass a DBS check.

Desirable Qualifications & Experience

• Relevant trade qualification (NVQ, City & Guilds, or equivalent).
• Basic understanding of health and safety regulations.

What We Offer

• Company vehicle and fuel card
• Company tools.
• Ongoing training and development opportunities.
• Pension scheme.
• Annual leave entitlement.
• Opportunity to work within a growing organisation making a positive impact on local communities.