A fantastic opportunity has become available for an experienced credit controller to work within our fast-paced credit control department. This role requires high levels of attention to detail and the ability to manage workload. The role is varied, and you will be working with debt across various ledgers. The ideal candidate would have previous experience working within a pro-active credit control team and be able to demonstrate how you have successfully reduced company debts. Effective communication is essential You will be welcomed into a fast-paced environment and the team around you will ensure you build strong collaborative relationships with colleagues to exceed client expectations. As a key member of the Accounts Team, you will be responsible for applying a pro-active approach ensuring prompt collection of outstanding charges, query resolves and minimising bad debt risk whilst ensuring that the business credit control policy is applied at all times. Duties & responsibilities As listed below but not limited to. Uses initiative to achieve targeted results Collection of rents and service charges and managing large client ledgers Reducing aged debtors, minimising risk to the business Posting receipts to the client ledgers Reconciling bank statements Attend weekly debt meetings where you will update management Regularly liaising and working in conjunction with Managers and Client Accountants dedicated to specific areas. Maintain tenant database with accurate details to assist in pursuing arrears Provide copy invoices and statements Communicate effectively with clients by telephone and email Deal with queries promptly and effectively Maintaining accurate and up to date customer details and account records Managing the full Direct Debit process from registering of mandates to collections for several companies within the portfolio Other ad hoc duties as and when required by management Personal requirements Minimum of 5 years’ experience working within a dynamic credit control unit Organised and able to work proactively, prioritise, on own initiative and under pressure Conduct regular follow-ups on overdue payments and implement strategies to recover outstanding debts Great attention to detail and a high degree of accuracy Professional telephone manner with clear communication skills and ability to negotiate payment of outstanding debt Ability to demonstrate empathy when required Strong excel skills. Must be well organised with an analytical mind and be competent using Excel with the ability to apply formula to data including but not limited to V-Lookups and Pivot Tables Basic accounting knowledge and ability to reconcile accounts Positive attitude Please submit your CV for immediate consideration. (phone number removed) As a recruitment specialist with over 26 years of local experience, I work closely with each Client and Candidate to understand each of their personal requirements. Should this position not fit your criteria as a Candidate, but you are seeking a new opportunity, please do not hesitate to get in touch for a thorough and confidential discussion on future roles and opportunities your new employer. Kellan Group (including all of our brands, Berkeley Scott, RK and Quantica) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our websites