A leading utilities support firm in the United Kingdom is seeking dedicated Investigation Officers to manage the lifecycle of utilities complaints. This role requires proven experience in handling complaints end-to-end, particularly those escalated to an Ombudsman. Candidates should possess strong analytical skills, excellent communication capabilities, and a customer-focused mentality. The position entails remote working, with a 5-month contract offering £150 per day during training and a pay-per-case model thereafter.
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