Job Title: Level 1 Deskside Support Engineer
Location: Witney, Oxfordshire
Rate: £160 per day
Contract Length: 2 months (potential for extension)
Start Date: ASAP
Overview:
Were looking for a capable and reliable Level 1 Deskside Support Engineer to provide corporate IT support at a busy site in Witney. This role is to backfill a mid-term sickness absence, and while initially for 2 months, there is potential for extension depending on circumstances.
Key Responsibilities:
* Provide deskside IT support for hardware, software, and peripheral issues
* Support users with standard corporate technologies, including Windows OS and Microsoft Office
* Troubleshoot and resolve technical issues in a timely, professional manner
* Maintain accurate records of issues and resolutions
* Escalate more complex problems to 2nd/3rd line support teams as needed
* Ensure excellent customer service to end users onsite
Requirements:
1. Proven experience in a Level 1 corporat...