Type: Full-time/Part-time, Permanent
Location: Bolton, BL7 9RW (Hybrid working available after successful probation, subject to application)
Hours: 35 hours per week (Part-time hours available)
Hours of work: Monday-Friday 9am to 5pm (Flexible working patterns available).
Salary: From £24,150.00 dependent on experience.
We are a reputable general insurance business, authorised and regulated by the Financial Conduct Authority. We are currently seeking an experienced Personal Injury Claims Handler to join us on a full-time or part-time, permanent basis at our busy office located just on the outskirts of Bolton.
If you are an experienced Personal Injury and Motor Claims Handler looking for a new challenge with a forward-thinking company that fully supports career progression and rewards achievement, this could be exactly what you're looking for
Attributes and Skills:
* Excellent customer service and computer skills are essential.
* Must be an active listener, able to build relationships effectively.
* Display great attention to detail in all tasks.
* Applicants must have a minimum of 2 years' motor claims experience for the higher end of the salary range.
* CII Certificate or the willingness to work towards this certification (supported by the company).
* Passes at Grade C or above, in English and Maths or equivalent.
Responsibilities :
* The role will involve all aspects of Personal Injury claims.
* Effectively prioritise own claims portfolio and team responsibilities
* Liaise with different departments to establish liability, including your own investigations
* To handle complex files such as Liability and High Value cases
* Liaise with Solicitors, Insurers and accident management companies
* Identify and refer fraudulent activity
* Deliver a consistently outstanding level of service to all parties involved
Benefits:
* Increased holiday allowance with length of service.
* Birthday day off and half-day off for seasonal shopping.
* Holiday sell scheme.
* Contributory Pension Scheme.
* Discounted sports and social activities.
* Support with industry-relevant qualifications.
* Free on-site parking.
* Casual dress code, free allocation of branded clothing.
* Cycle to work scheme.
* A cash bonus for going above and beyond.
* Trained mental health & first-aid staff on-site.
* Plus, much more
Job Types: Full-time, Permanent
Pay: £24,150.00-£27,000.00 per year
Benefits:
* Company events
* Company pension
* Health & wellbeing programme
* On-site parking
Ability to commute/relocate:
* Bolton, BL7 9RW: reliably commute or plan to relocate before starting work (required)
Application question(s):
* Please confirm what grades you currently hold in Maths & English, and the year completed?
* Salary expectations & Current Salary
* What appeals to you about this role here at Broker Direct Plc?
* What experience and transferable skills can you bring to this role?
* Reason for leaving your current role?
* What is your availability in the next 2 weeks to attend an interview?
* What is your Notice period?
* Do you require any reasonable adjustments to support you in attending an interview? If so, please tell us below.
Experience:
* Personal Injury: 1 year (preferred)
Work Location: In person