An opportunity has arisen for the Head of Aftersales to join a well-established car dealership offering new and used cars, servicing, Motability, and fleet solutions.
As a Head of Aftersales, you will take overall responsibility for aftersales performance across multiple sites, overseeing service and parts operations while driving efficiency, profitability, and exceptional customer experience.
This full-time role offers a salary range of GBP 60,000 : GBP 70,000 and benefits.
You Will Be Responsible For
Leading service and parts operations across several locations.
Maximising workshop efficiency, productivity, and utilisation.
Managing parts inventory and stock performance.
Ensuring compliance with manufacturer standards and KPIs.
Delivering outstanding customer experience.
Leading, coaching, and developing Aftersales Managers and their teams.
Implementing continuous improvement initiatives within the aftersales department.
Supporting marketing activity to promote aftersales services.
What We Are Looking For
Previously worked as Head of Aftersales, Aftersales Director, Group Aftersales Manager, Senior Aftersales Manager, Aftersales Manager or in a similar role.
Leadership experience in aftersales within the automotive industry.
Background working with manufacturer standards and targets.
Knowledge of workshops, service, and parts operations.
Track record of driving performance and operational efficiency.
Whats On Offer
Competitive salary
Company car
Pension scheme
30 days holiday, increasing with service
Manufacturer training and development opportunities
Health, wellbeing, and shopping membership
Staff discounts and recognition schemes
Long service awards and celebration events
Inclusive company culture with career progression opportunities
Apply now for this fantastic Head of Aftersales opportunity to make a real impact across multiple sites.
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