Hours
Monday - Friday 9.00am - 5.00pm with 1 hour for lunch
35 hours a week
What you’ll do at work
Key Responsibilities:
Preparing quotes and converting them into sales orders and jobs in internal systems.
Preparing and sending sales invoices using Xero.
Maintaining and updating customer records accurately.
Communicating with customers regarding orders, deliveries, and after-sales support.
Contacting customers for satisfaction feedback and requesting reviews.
Coordinating with internal teams to ensure timely delivery of services and products.
Chasing payments for proforma invoices and upcoming jobs.
Creating and managing job bookings in Microsoft and internal systems.
Uploading and maintaining product listings on marketplace platforms.
Handling incoming phone and email enquiries.
Managing customer service tickets and escalating where necessary.
Liaising with manufacturers to arrange service bookings.
Assisting with sales presentations and reporting.
Researching new markets, identifying leads, and building prospect lists.
Making outbound calls to generate new sales opportunities.
Uploading supplier invoices into Xero.
Supporting with general administrative tasks as required.
College or training organisation
INTEC BUSINESS COLLEGES LIMITED
Your training course
Business administrator
Equal to Level 3 (A level)
Essential qualifications
* GCSE English (Grade A* - C / 9 - 4) essential
* GCSE Maths (Grade A* - C / 9 - 4) essential
Skills
* Attention to detail
* Strong Administration Skills
* High attention to detail
* Excellent communication skills
* Must be very organised
* Able to prioritise workload
* Microsoft Office Excel Skills
* MS Office Powerpoint Skills
* MS Office Outlook Skills
* Proactive mindset
* Outgoing
* Willingness to learn
* Strong problem solving skills
* Strong team player
Other requirements
* Our office is based in Cranfield, Bedfordshire, so applicants must be confident in their ability to commute reliably. Please note that public transport options, particularly bus routes, are limited
* We are a small office and can be quiet at times, so it’s important you feel confident speaking up, asking questions, and requesting support when needed