ServiceNow CSM/HRSD Implementation Specialist UK-Based | Hybrid (clients visits occasionally)| ️ SC Clearance Required Permanent Position I'm working with a top-tier ServiceNow Partner looking for an experienced ServiceNow specialist to join their Digital team. You'll be hands-on across Customer, Technology, and Employee Experience workflows, think CSM, CRM, HRSD, and more. If you're comfortable building modern UIs with the Experience Layer, integrating with external systems via REST/SOAP, and creating real impact across the full lifecycle — this one's for you. Ideal experience includes: Proven background in ServiceNow development & configuration Strong integration skills (REST/SOAP, IntegrationHub) Experience with UI Builder, Service Portal, and Next Experience Solid understanding of customer journeys & employee lifecycle touchpoints Holding CIS-CSM and CIS-HRSD, while being able to demonstrable significant modules knowledge and experience Contributed to solution design and bid work within a service provider Experience with Agentic AI/Now Assist would be a bonus SC clearance is required (or eligibility for it). For the right candidate with the right experience, the role offers up to £100,000 per annum plus an exceptional benefits package including a 5% bonus. Interested? Let’s chat – apply with your CV to find out more.