This is the occasion you have been waiting for WELCOME TO A WORLD OF OPPORTUNITIES - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. A WORLD OF REWARDS Annual salary of £23,500 Free, healthy and high quality meals when on duty Grow your Career Personal Development programmes designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( https\://cr.hilton.com ) Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program Discounted dental and health cover High street discounts\: with Perks at Work Free car park Subsidised Taxi between 12am and 7am Holiday: 28 days including bank holidays (increasing yearly to up to 33 days) Guest Experience Day\: 1 night stay with breakfast and dinner Modern and inclusive Team Member’s areas What will I be doing? As an Assistant Logistics Manager, you will be responsible for all aspects of the logistics operation within the conference and events operations department. This includes setup and breakdown of all hotel meetings and events and reporting to the Logistics Manager. You will be accountable for the sub-department targets. Specifically, you will be responsible for performing the following tasks to the highest standards: Manage the logistics operation for meetings, events, exhibitions and banquets for between 10 to 1500 guests. Recruit, manage, train and develop the logistics team Present on a weekly basis a general report of the previous week, and an outlook at the week ahead. Ensure you are floor present as much as possible, ensuring a good relationship between clients and the hotel. Implement standards and ensure they are monitored and continuously evaluated, with an emphasis on high quality and efficiency. Evaluate guest satisfaction levels with a focus on continuous improvement and ensure the sub department targets are met Awareness of industry trends and propose ideas to build and expand the range and quality of services offered Maintain costs in line with sub department targets, identifying any areas for action Manage ordering and stock levels for the logistics department, conducting monthly stock-takes to ensure cost control targets are met Maintain good communication and work relationships in all hotel areas and with external customers and suppliers Deal with sudden staff shortages through absenteeism and report all absences according to Company Attendance Procedures Ensure training is carried out on an ongoing basis Carry out detailed team briefings Manage staff performance issues in compliance with company policies and procedures Plan logistics of equipment specifics for events Ensure an appropriate delegation structure is in place and shared amongst the senior team in your absence Ensure compliance with and the proper training of Team Members so that all Company Health and Safety, and Fire Regulations and procedures are understand and applied What are we looking for? An assistant Logistics Manager serving Hilton Worldwide Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: Strong knowledge of hotel/leisure/service sector The ability to deliver profit, control costs, and build customer loyalty Exceptional communication skills Exceptional leadership skills to create a winning team Exceptional time management and organisational skills Ability to work under pressure and flexibility to respond to a range of different work situations Logistics Management experience in a large volume hotel or events venue A medium level of IT proficiency WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON! H ospitality I ntegrity L eadership T eamwork O wnership N ow Never just stay. Stay inspired. Smart luxury is at the core of everything Conrad Hotels & Resorts does. We are the destination of a new generation of smart luxury travellers for whom life, business, and pleasure seamlessly intersect. Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company EOE/AA/Disabled/Veterans