Sales Administrator - Dealing with customers on phone | Admin for quotes and orders | Chasing quotations
Initial 3 month temp; then go permanent
£12.85 per hour
7.5 hours per day (37.5 per week)
Role Overview
We are hiring an Sales Administrator to provide support to a seamless customer experience and to pursue sales opportunities. The role requires someone with aptitude to work with new systems and a strong concentration to ensure attention to detail.
The position will report directly to the Sales Administration Manager and is an office-based role at the head office in Solihull (West Midlands).
The successful candidate will be joining a friendly and supportive team. Training and career development will be provided to the right individual.
Key Responsibilities
* Handling customer enquiries and correspondence via email and telephone.
* Producing and amending quotations for the Sales Team and customers.
* Following up on customer leads and chasing quotations where appropriate
* Receiving and processing customer orders.
* Ensure data integrity and accuracy by maintaining and updating sales and customer records.
* Promoting a positive customer experience.
* Sales team for quotes, orders and reporting
* Customers for quote or order clarification
Qualifications & Experience
* Administrative and data entry experience.
* Experience working with in a customer focused environment would be preferred.
* Competent IT (Word, Excel and Outlook)
* Keen attention to detail and accuracy.
* Motivation and ability to learn tasks quickly and work as part of a team.
* Good communication and relationship skills.
* Good organization skills to meet daily and weekly deadlines.
* Ability to handle change in a fast-paced environment.