Description SHIFTS YOU ARE APPLYING FOR: 38.75 hrs P/W Sun 09:15-17:45; Mon 09:30-18:00; Wed 12:15-20:45; Thurs 09:30-18:00; Fri 09:30-18:00 About the role As an Assistant Store Manager at Victoria’s Secret you’ll be a key part in the management team, ensuring the success of your store and inspiring the team to achieve their targets and create the very best customer experience everyday. What’s in (your) store for you… Lead from the heart - You’ll train, coach and inspire your team, setting them up for success and developing them to be stars of the future Be a role model - You’ll motivate and engage your team to bring to life the brand values everyday, always promoting an inclusive and positive working atmosphere which is underpinned with celebrating success Have your mind on the customer - You’ll be a friendly face to every customer you meet, always putting their needs first and planning ways you can personalise and maximise the customer experience in store and ensuring your team does the same Hands on operations - You’ll work with your Store Manager to manage the store P&L and key KPIs across the store, always with a focus on profitability and controllable costs (think hiring, rotas, payroll, customer success, stock control) which help maximise sales and profitability An eye for visuals - our brand visual standards are high (of course), but with the support of our Visual Team you will be accomplished in their execution, and you’ll ensure your team are too Open eyes and ears - Your vision and passion for our products will help the business grow and change for the better. You’ll cultivate a platform for active listening with your team and sharing ideas with your wider store partners. Everyone has great ideas, tell us, what are they? Your voice will count Your feet on the ground - You’ll make sure your store is kept up to date, safe and compliant. You’ll manage product launches, floor set changes, store audits and stock counts, H&S policies, and make sure everything is in place to keep you and your team efficient and safe