Role Overview A fantastic opportunity has arisen for an Account Coordinator to join an established optical supply and design business. The successful candidate will support the smooth administration of customer orders from point of sale through to final delivery, working closely with internal commercial teams, overseas suppliers, and UK customers. Account Coordinator – Responsibilities * Supporting sales, design, and merchandising teams with all post-sale administration and order processing * Compiling and maintaining accurate range sheets for customers using sales and product data * Managing sample administration including organisation, filing, labelling, and dispatch of samples * Maintaining an organised and well-structured sample room * Raising purchase orders with Far Eastern suppliers and checking order confirmations * Maintaining and updating customer delivery schedules and critical path timelines * Assisting with quality control processes and liaising with overseas factories on production issues * Coordinating pre-production and production samples and obtaining customer approvals * Supporting UK and international trade shows with sample preparation, packing, and logistics * Maintaining accurate customer, supplier, and purchasing records and filing systems * Communicating daily with customers, factories, and logistics partners to ensure smooth operations Account Coordinator – Skills & Requirements * 1–2 years’ experience in a retail head office, supplier, or sales support/supply chain role * Strong organisational skills with excellent attention to detail * Confident communication skills, both written and verbal * Ability to manage multiple tasks in a fast-paced environment * Strong Excel and Microsoft Office skills * Proactive, reliable, and solutions-focused approach * Ability to build effective working relationships with internal and external stakeholders