Overview
Sales Coordinator – Waterlooville – Full Time - Permanent – £25,200
Due to growth, my client is seeking a motivated Sales Coordinator to join the team to assist with the generation of sales by dealing with existing trade and retail customers, new customer enquiries and developing new business.
Responsibilities
* Handle incoming customer calls with the aim of promoting and selling company products and services.
* Manage assigned customer accounts through regular communication to strengthen relationships, grow existing orders, and introduce new product ranges and services.
* Respond promptly to customer queries via the online web chat system.
* Conduct regular outbound cold calls to potential clients, focusing on targeted industry sectors as agreed with the company.
* Contribute effectively as part of the sales team to meet collective sales goals and targets.
* Accurately process customer requests including quotations, proformas, orders, and product information.
* Coordinate with clients throughout the entire order process—from initial placement through to dispatch—to ensure a smooth experience.
* Represent the company professionally at trade shows and fairs, acting as a brand ambassador when required.
* Maintain a high level of attention to detail and accuracy in all internal documentation.
* Support general office administration as needed.
* Communicate and negotiate with suppliers to secure the best pricing, minimum order quantities, and lead times, issuing purchase orders where appropriate.
* Keep up-to-date and well-informed on all product ranges to provide accurate information and recommendations.
* Collaborate with other departments to ensure efficient and seamless order processing for customers.
Key Skills Required
* Must have a good knowledge of maths & calculations
* Excellent sales and customer service skills
* Good understanding on how to make outbound 'cold' sales calls
* Good administrator
* Previous sales experience
* Good communication skills
Apply now or call Lynsey at Key Recruitment for more information
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