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Workshop Controller required by my Main dealer around the Newport Area.
Job Role: Workshop Controller
Job Location: Newport, Wales
Salary: Negotiable depending on experience
You will manage a busy and thriving workshop daily. This position is responsible for all aspects of workshop management, including issuing work to technicians, tooling & equipment, and Health & Safety.
Key responsibilities include:
* Full responsibility for issuing work, considering workload and customer commitments as coordinated with the reception team.
* Ensuring workshop processes comply with retail, internal, and warranty guidelines.
* Issuing work efficiently.
* Overseeing sales department preparation work.
* Providing updates on work progress, highlighting potential issues, and taking preventative measures to maintain customer satisfaction.
* Maintaining thorough knowledge of Health and Safety legislation.
About you:
* Experience as a Master Technician, Workshop Controller, or Service Manager in a main dealership.
* Confident with a strong understanding of workshop processes and team management.
* Full driving license; any endorsements should be noted.
* IT literate.
* Strong numerical and administrative skills with attention to detail for KPI accuracy.
An exciting and rewarding career opportunity with a leading company.
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