We are excited to recruit for a Customer Care Representative to join our team to support us on a full time basis.
This is a great opportunity to gain experience in a fast-paced environment!
Job Title: Customer Care Representative
Location: Chippenham
Job Type: Permanent Contract - 37.5 hours per week
Pay: £12.21 per hour (paid monthly)
Key Responsibilities:
* Reporting to the supervisor, your role will be to deal with new and regular customers on the phone, to handle service enquiries
* You may also be allocated to help in the warehouse to prepare customer orders for delivery by our team of drivers.
* Handling both incoming and outgoing sales calls and dealing with customer queries and complaints in friendly and professional manner
* Being able to match products and services to a customer's needs, in turn providing an effective and efficient service
* Working as part of the branch team, you will deliver excellent customer care and online assistance for customers.
You will need:
1. to be proactive and enthusiastic with a passion for sales and offering high quality customer service to customers
2. a clear telephone voice and good telephone manner are essential.
3. Many of our customers are older...