Role Description
Due to our expanding work, Gement is seeking an energetic and detail-oriented individual situated in or around (within 1 hour of) Coventry. The role is both end user and employer facing, requiring a proactive approach to supporting candidates in the workplace and helping them thrive in their careers.
Previous experience in the role/industry is desirable but not essential as full training will be given. The most important quality is a willingness to learn
This job is hybrid and the successful applicant must be able to attend events in and around a 20 mile radius of Coventry, twice a week. The other three days will be work from home (WFH).
Duties
* Contact candidates and evaluate any support services needed
* Assess each learner's progress in work
* Support with the collection of evidence for audits each quarter
* Work in a customer-focused role with both employers and candidates
* Ability to work independently and manage your own workload
* Establish an effective working relationship with each candidate
* Attend career fairs, site visits and similar events
Essential Requirements
* Confident speaking on the phone
* Excellent teamwork and communication skills
* Proficient in speaking and writing in British English
* Excellent IT skills and must be comfortable using all Microsoft Office applications including OneDrive, Teams, Outlook, Word, Excel, and PowerPoint
* Prioritise own workload and tasks based on importance
* Follow through with projects until completion
Company Perks
* Flexible working (WFH)
* Early finishes on Fridays at 4pm
* Generous company pension
* Birthday off
* Additional paid Christmas leave
* Annual Bonus
* Free food, drinks, snacks, coffee machine and more
* Training budget per year for development
Anticipated start date: November 2025
Job Type: Full-time
Pay: £27,000.00-£30,000.00 per year
Work Location: Hybrid remote in Coventry CV1 2GF