Description As a Systems Project Manager, you will become an integral part of a fast‑paced and collaborative IT team. The primary focus of the role is the delivery of MLL’s CRM and ITSM platforms, including associated system migrations, while also overseeing a range of smaller internal initiatives. Responsibilities include managing project budgets and timelines, producing accurate project and operational reporting, and coordinating with external vendors and internal stakeholders. You will ensure a consistent, structured approach to project delivery by applying agreed standards and best practices, while acting as a key conduit for information flow between the IT function and other departments across the business. Requirements Skills and Competencies- Exceptional stakeholder management and influencing skills Excellent communication (written and verbal) skills and ability to present at both technical and executive level Ability to translate technical detail into business-friendly language MS Office skills, including MS Project, MS Visio and MS PowerPoint Solid understanding of software architectures, applications and data migration concepts Strong analytical approach to identifying issues and driving solutions Highly motivated and driven individual to deliver against Project strict deadlines Calm, organised and decisive under pressure Qualifications and Experience- Proven experience as a Project Manager delivering software or systems migrations PRINCE2, AgilePM or equivalent project management certifications (desirable) Experience working with third-party vendors and system integrators Understanding of ITIL V3/V4 and supporting qualification in support of process / system alignment Knowledge of telecoms sales, delivery and support to underpin project deliverables