JLL Greater Manchester, England, United Kingdom
Join or sign in to find your next job
Join to apply for the Facilities Manager role at JLL
JLL Greater Manchester, England, United Kingdom
3 days ago Be among the first 25 applicants
Join to apply for the Facilities Manager role at JLL
Get AI-powered advice on this job and more exclusive features.
The Facilities Manager (FM) will be directly responsible for the provision of facilities services to occupiers in a number of managed properties to best practice standards defined by JLL and is expected to understand the business objectives of the investment.
Team Structure
Reporting to the Client Lead, the FM may have line management responsibilities for Assistant Facilities Manager(s) (AFM) in the region and will work closely in a number of ‘virtual teams’ within PAM including; Client Relationship Directors (CRDs), Contract Directors (CDs), Client Financial Services (CFS) and will take direction from Client FM Leads.
Key Responsibilities and Deliverables Facilities (property/portfolio) Management;
* Working closely and taking direction from relevant Client FM Leads take ownership and be responsible for delivering operational facilities related client KPIs as identified in the PMA (Property Management Agreement) and/or any other client agreed initiatives.
* To assist in the delivery of customer experience operational initiatives across your portfolio in close liaison with our service partners.
* To regularly liaise with occupiers and be the principal point of contact for advice and guidance in connection with the day-to-day physical operation of the building.
* Inform Surveyors of any occupier matters that may influence valuation/investment considerations including assistance in monitoring Tenant’s compliance with covenants.
* Report to Surveyors in accordance with an agreed procedure, ensuring the Client Lead Facilities Manager (CLFM) is kept informed on matters relating to standards of facilities management.
* To work in accordance with established procedures in connection with JLLs out of hours cover and emergencies.
* To deliver the financial management of the property through the preparation of service charge budgets, the monitoring of agreed budgets to pre-defined cash limits, variance reporting and service charge reconciliation to agreed accounting practices. Also, to administer non-recoverable budgets.
* To understand the principal terms of occupier’s leases as they affect the facilities management of the property and the Client’s obligations to provide services including clarity on the extent of the common areas.
* In conjunction with the Surveyors and CLFM, ensure that the procurement of all supplies and services at the property is undertaken in accordance with the JLLs PAM procurement program to ensure the highest standards for the best price. This will include the use of accredited Contractors only, usually on the basis of framework agreements, and JLLs purchase ordering systems.
* Monitor contractor performance against agreed standards. Review service contracts as appropriate.
* Establish and maintain high quality health and safety arrangements, in accordance with best practice guidelines from central support under the JLLs risk management programme and the Client Lead FM .
* To ensure all risks identified in the independent Risk Assessment are properly addressed and to review risks as part of JLLs audit process and Site Compliance inspections.
* To work with other aspects of JLLs ‘Socially Responsible Management’ programme in relation to environmental & sustainability policies; to include water hygiene and asbestos monitoring etc.
* To ensure reactive maintenance and day-to-day service requirements undertaken in a timely and cost-effective manner. This job description sets out key elements and responsibilities of the role, but it is not intended to be exhaustive and does not constitute a contractual document. Duties may be changed to meet changing needs or circumstances.
* Be familiar with all heating, ventilating, mechanical and electrical equipment in each building and have a sound understanding of the purpose and general working of such equipment. To ensure maintenance contracts in place to cover O&M manual requirements.
* Assist and liaise with building surveyors/architects/consultants on major works.
* With the Surveyors, identify and arrange minor planned works.
* To maintain, test and implement disaster planning procedures to cover all emergencies. To organise and coordinate fire evacuation and bomb drills.
* Prepare site regulations and issue permits to work for all contractor activities on site.
* To ensure that on-site management of the properties is undertaken in accordance with JLLs polices, processes and procedures as defined on the PAM Process Hub site (Connect).
* Establish and maintain proper site records in accordance with best practice rules.
* Responsible for routine correspondence using standard documents and templates as appropriate.
* Develop and maintain occupier handbooks as per defined standard for each site.
* To monitor vacant/void property in conjunction with the clients’ insurance policy.
* Establish a regular inspection programme for each site in accordance with site insurance and regulatory requirements.
* Assist in the submission of insurance claims relating to incidents on site and manage the obtaining of quotes and/or works at site as instructed by the insurers or loss adjusters.
* Ensure readiness for sale of relevant individual properties dealing with due diligence enquiries on disposal and lettings from a facilities perspective
Required Qualifications, Skills and Experience:
■ Commercial awareness and ability to develop identified business improvement opportunities
■ Solid stakeholder management skills and an ability to understand and relay business ideas
■ Previous experience working for a company within the property industry or from a similar business line, with client facing experience or from a corporate FM background
■ An advocate of change and supportive in driving operational business change
■ IWFM / BIFM qualification and or similar in facilities operational management is desired but not essential.
■ Strong organisation skills and excellent communication skills, both verbal and written
■ Driven to achieve results
■ Knowledge of safety, quality, and cost risks
This job description sets out key elements and responsibilities of the role, but it is not intended to be exhaustive and does not constitute a contractual document. Duties may be changed to meet changing needs or circumstances.
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
General Business and Engineering
Referrals increase your chances of interviewing at JLL by 2x
Get notified about new Facilities Manager jobs in Greater Manchester, England, United Kingdom.
Manchester, England, United Kingdom 1 week ago
Swinton, England, United Kingdom 1 month ago
Manchester, England, United Kingdom 2 weeks ago
Stockport, England, United Kingdom 1 week ago
Facilities Manager – Hale Country Club & Spa
Manchester, England, United Kingdom 2 weeks ago
Facilities and Estates Compliance Manager
Farnworth, England, United Kingdom 3 days ago
Manchester, England, United Kingdom 2 months ago
Manchester, England, United Kingdom 3 weeks ago
Manchester, England, United Kingdom 6 hours ago
Estates and Facilities Manager (Ref:006915)
Manchester, England, United Kingdom 1 month ago
Manchester, England, United Kingdom 5 days ago
Manchester, England, United Kingdom 2 weeks ago
Manchester, England, United Kingdom 3 days ago
Manchester, England, United Kingdom 1 month ago
Manchester, England, United Kingdom 1 hour ago
Bury, England, United Kingdom 4 hours ago
Salford, England, United Kingdom 4 days ago
Manchester, England, United Kingdom 5 days ago
MoJ Property Directorate - Area Property Operations Manager (North-West) (Ref: 6297)
Manchester, England, United Kingdom 4 weeks ago
Manchester, England, United Kingdom 1 week ago
Manchester, England, United Kingdom 4 days ago
Manchester, England, United Kingdom 1 month ago
Chadderton, England, United Kingdom 1 week ago
Manchester, England, United Kingdom 54 minutes ago
Manchester, England, United Kingdom 1 week ago
Salford, England, United Kingdom 1 month ago
Manchester, England, United Kingdom 1 week ago
Old Trafford, England, United Kingdom 3 weeks ago
Manchester, England, United Kingdom 1 week ago
Manchester, England, United Kingdom 5 months ago
Facilities and Estates Compliance Manager
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr