Job Summary
This is an exciting opportunity to join our existing Respiratory Administration & Clerical Team with Torbay and South Devon NHS Foundation Trust. We are looking to recruit an enthusiastic, self‑motivated Secretarial Assistant to provide administrative and secretarial support to the team.
Key Details
* Posted: 29 October 2025
* Band: 2
* Salary: £24,465 per annum
* Contract: Fixed term, 6 months
* Duration: Part‑time
* Location: Respiratory, Heart and Lung, Level 2, Torbay Hospital, Torquay, TQ2 7AA
* Reference Number: 388-7489351-MUEC
Key Responsibilities
* Provide a high‑quality customer service, complying with relevant legislation and NHS Employment check standards.
* Communicate effectively in writing and verbally with consultants, nursing staff, medical personnel, admin and clerical staff, ancillary staff, management and across the trust.
* Maintain accurate, timely patient records and support the Heart and Lung reception, including book system, data input, and moving and lifting patient notes.
* Process E‑referrals, email to the relevant consultant and action daily.
* Ensure all results, reports and correspondence are filed accurately and efficiently in case notes, in line with Health Records standards.
* Answer telephone enquiries efficiently and follow up using initiative for routine enquiries.
* Notify the designated person to maintain adequate stationery supplies.
* Provide cover for other secretarial and administration team members and long‑term conditions administration teams as required.
* Use relevant IT systems to register patients, transfer medical records, input clinical letters and care planning summaries.
* Enter Referral to Treatment (RTT) pathway events accurately and manage Inter Provider Transfers (IPT).
* Ensure all clinical and non‑clinical correspondence is typed within local targets, using the Infoflex system (audio and copy typing).
* Act with professionalism and integrity, being a role model and ensuring everyone has an equal opportunity.
* Escalate any anomalies or concerns to the Admin Team Leader.
Essential Qualifications
* GCSE English & Maths grade C or above.
* Typing ability of a minimum of RSA II (or equivalent).
* Ability to work to deadlines, use initiative and prioritise workload, and work as part of a team.
* Excellent organisational skills.
Desirable Qualifications
* Knowledge of medical terminology.
* Experience of audio transcription.
* Knowledge of PAS/Infoflex systems.
* Previous experience of working in a hospital/medical environment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission for Disclosure to the Disclosure and Barring Service to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
Employer Details
Torbay and South Devon NHS Foundation Trust
Respiratory, Heart and Lung
Level 2, Torbay Hospital
Torquay, TQ2 7AA
Website: https://www.torbayandsouthdevon.nhs.uk
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