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School administrator

Dudley
Permanent
The Wenlock School
School administrator
Posted: 19 May
Offer description

– no sponsorship available

About the Role

As our School Administrator, you’ll be the first point of contact for pupils, parents, staff and visitors. You’ll provide high‑quality administrative support to the Headteacher and Senior Leadership Team, helping to keep our school running efficiently and professionally.

You’ll work both independently and as part of a small, supportive team, using your initiative to manage a wide range of tasks—from maintaining accurate pupil records to welcoming visitors and supporting essential school processes.

Key Responsibilities:

1. Provide comprehensive administrative support to the Headteacher, SLT and wider school team.
2. Manage front‑of‑house duties including answering enquiries, handling calls, welcoming visitors and monitoring the school gate.
3. Maintain accurate pupil records, including admissions, attendance and student information using iSAMS.
4. Oversee general office tasks such as filing, post distribution, diary management and appointment booking.
5. Process orders, invoices and financial paperwork in line with school procedures, including use of Focal Point.
6. Liaise with transport providers and follow up on pupil arrival or transport‑related issues.
7. Ensure compliance with safeguarding, confidentiality, data protection and all relevant school policies.
8. Support the smooth running of the school by undertaking additional duties as required by the Headteacher or SLT

Who We’re Looking For

You’ll be a great fit if you are:

9. Level 3 qualification required.
10. Experience of working within a fast paced educational setting preferred.
11. Confident using school systems (experience with iSAMS is an advantage).
12. Warm, approachable and professional when dealing with pupils, families and visitors.
13. Able to manage multiple tasks calmly in a busy environment.
14. Committed to safeguarding and promoting the welfare of children.
15. A team player who can also work independently and use initiative.

About Us

Opened in 2018, The Wenlock School is a co-educational day school for pupils aged 7–18 with social, emotional, and mental health (SEMH) needs, autism, and associated learning differences.

We are building an Outstanding provision – a school that transforms lives through creativity, care, and commitment. Our team is passionate about making a genuine difference, supporting every pupil to reach their full potential within a therapeutic and inclusive environment.

At Wenlock, you’ll be part of a dedicated community that values innovation, collaboration, and compassion. Together, we empower pupils to succeed and build the foundations for a brighter future.

Acorn Education offers rewarding careers and meaningful challenges while making a real difference in young people’s lives. As a leading UK provider of specialist education for children and young people with special educational needs, and part of Outcomes First Group, we deliver innovative, evidence-based approaches that support measurable progress and lasting impact.

We are really proud to say that in 2025 Outcomes First Group were officially certified as a ‘Great Place to Work’ for the sixth year running.

Why Join Us?

We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

16. Life Assurance
17. Pension scheme with options to increase contributions
18. “Your Wellbeing Matters” – mental health support and physical health checks
19. Flexible Benefits Platform (Vista), including: Health, wellbeing and insurance benefits Hundreds of UK and international discounts Cycle to Work Scheme & Electric Car Purchase Scheme Critical illness cover Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support

We reserve the right to close the vacancy early if we receive a high volume of suitable applications.

Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.

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