“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
* 18,000 trained professionals
* 250+ locations worldwide
* Globally unified system
Job Description
* Ensure smooth and timely freight process flow
* Ensure accurate and timely data entry into our operational system
* Track and Trace Ocean Export Files and reporting
* Use Global Ocean Export Monitor on a daily basis.
* Ensure documents are timely sent and Shipping notices communicated to overseas and customers
* Ensure accurate and timely client and vendors billing.
* Interact with our customers in arranging their international shipments, meeting customer service standards.
* Contribute to maintain good relationships with suppliers (Ocean carriers, trucking companies and others involved).
* Meet compliance at all times to regulations internal and external in accordance with government regulations.
* Understand department process flow, and looking for best practices to improve operational efficiency and productivity
* Ensure all customers standard operating procedures in place and updated in Customer SOP
* Meet KPI standards in accordance with the Company’s procedures
* Overseas communications, timely responses to emails and requests (internal and external)
Qualifications
* Previous experience in a similar role in advantageous but not necessary
* A good understanding of Expeditors’ Products and Services
* Understanding of ocean documentation process a plus.
* Hazardous Materials certification (preferred).
Additional Information
* 23 Days holiday
* Private Medical Insurance
* Dental and Optical cover
* Employee Stock Purchase Plan
* Training and Personnel Development Program
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