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Our client, a successful family-run business, is growing their team and looking for an enthusiastic 1st/2nd Line IT Engineer to help support their internal user base and assist with current and future IT projects.
This is a hybrid role; office attendance is required 3 of 5 days per week.
Responsibilities:
* Provide 1st and 2nd Line IT Support to an internal user base of 250+
* Log, triage, and resolve incoming tickets
* Build, maintain, and install hardware across the office
* Manage user accounts, giving access and permissions where necessary
* Ensure the efficient running of all IT equipment
* Asset management, ensuring it is kept up-to-date
Technical Skillset:
* Active Directory / Group Policies
* Microsoft Office Suite
* Office applications including SharePoint, PowerShell, Intune
* Exchange
* Knowledge of virtual servers is desired but not essential
The role would be suitable for someone who is passionate about all things IT, enthusiastic, and loves to bring new ideas to the table! Please apply if it sounds like something you are interested in for immediate consideration!
Keywords: IT Support Engineer, IT Technician, 1st/2nd Line, IT Support Analyst, 1st line, Service Desk Analyst, 2nd Line
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