Account Executive £25,000-£26,000 Loughborough 09:00-17:30 SF Recruitment is seeking a dedicated Account Executive to join a growing business in Loughborough. This is a role that offers a dynamic work environment where every day brings new challenges, there is also longer-term opportunities for the right candidate as well as possibility to become permanent after the New Year, Key Responsibilities: o Handle Queries from participants / client by phone, internet & email: o Comfortable with outbound & inbound calls. o Manage assigned programme inboxes. o Ensure appropriate & timely responses to client, participants & suppliers. o Manage complaints, escalating to the appropriate team member as necessary. o Account Management: o Work closely with the Account Managers to contribute ideas, create & support the management of communications plans. o Attend appropriate face-to-face meetings as and when required. o Working to project plans & briefing documents. o Data Management & Reporting: o Verifying data & test to ensure data received meets the programme requirements. o Maintaining accurate customer records on programme websites & databases. o Analysing customer targets & data to manage queries. o Create, check & upload programme data. o Supplier Management: o Working to agreed budgets & processes to complete orders & reconcile accurately. o Following agreed formats & order management...