A leading IT solutions provider in Coventry is seeking a proactive 1st/2nd Line IT Support Engineer. The role focuses on providing technical support for an MSP client, diagnosing and resolving technical issues related to Windows infrastructure. Key responsibilities include managing incidents, responding to service requests, and ensuring effective customer communication. Ideal candidates should possess strong troubleshooting skills and experience in similar roles. The role offers stability with consistent on-site work in a dynamic environment. #J-18808-Ljbffr