We're recruiting a property administrator to join our Canada Water team on a fixed-term contract for 12 months.
At KFH, our branch coordinators sit at the heart of our branch network; supporting sales and lettings negotiators and branch directors daily, enabling everyone to achieve high-quality customer service. Do you have experience in forming and developing great relationships with customers and colleagues? We’re looking for an individual who can collaborate, share their administration knowledge and skills. At KFH, we are continuously seeking opportunities to improve and are looking for a coordinator to bring new thinking and embrace our legacy.
With over 60 branches across London, we are London’s largest property services group, and we are growing! We offer a range of property services including block management, commercial, residential, and financial services. We manage over 15,000 residential and commercial units across 130 locations in London, with a combined portfolio worth £10 billion. Our team includes one of the largest groups of qualified chartered surveyors and valuers in London, providing services for both corporate and private clients. Our employees are central to our success, supporting each other and delivering exceptional service with care to achieve the right results with integrity. We value collaboration, experience, and encourage innovative thinking.
You will report to our Regional Administration Manager.
Responsibilities of a branch coordinator include:
* Communicating with customers by phone, email, and face-to-face, maintaining company standards
* Preparing valuation packs
* Using and maintaining KFH’s CRM system
* Producing and issuing all necessary paperwork for clients and solicitors
* Ensuring compliance procedures are met
* Communicating with third-party companies
* Coordinating with KFH’s Accounts department regarding payments
* Providing high levels of customer service
* Supporting sales and lettings negotiators and branch directors
We are seeking a coordinator with a proven administrative track record, excellent communication skills, and a passion for delivering outstanding customer service that enhances our reputation and achieves the right results.
KFH is an equal opportunity employer committed to creating a diverse and inclusive environment for all employees.
Click here to see all our company benefits, including additional earning potential and discounts.
KFH. People. We get it.
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