At Camfil, we are not just air filter manufacturers; we are solution creators, providing products and services aimed at making Clean Air a Human Right. With a global footprint spanning 30 sites, including 2 UK locations, we’ve built a legacy of excellence and reliability. Across the world, our 6000 strong team is passionate about pushing boundaries, creating cutting-edge products, and shaping the future.
Our Mission
We envision a world where Clean Air is a Human Right, and where quality and craftsmanship converge seamlessly. Our mission is to deliver solutions that combine clean air with energy efficiency in a sustainable and profitable way.
Based at our offices in Haslingden, Lancashire, we are seeking to appoint a proactive and customer-focused Customer Services Assistant to act as the primary point of contact for our customers across all aspects of service and customer care.
Role Overview:
Working in a small team you will act as the primary representative regarding communication to the Customer for all aspects of service and Customer Care.
If you are customer-focused and want to make an impact, keep reading!
Responsibilities:
* Preparing of quotations.
* Processing orders.
* Handling Customers queries.
* Raising Credit notes.
* Develop and maintain appropriate product knowledge.
* Complete understanding of pricing.
* Act as the main point of contact for customer accounts and enquiries.
* Basic Product Knowledge.
Requirements:
* Be proficient with a range of Microsoft applications.
* Strong interpersonal and communication skills.
* Good numeracy skills.
* Ability to work under pressure and meet deadlines.
* Highly motivated with the ability to work with little supervision
* Ability to deal with all internal and external customers.
* Attention to detail is essential.
* Knowledge of Microsoft Dynamics 365 would be an advantage
Ready to join our team?
We would love to hear from you.
We don’t just sell products; we create value-based solutions. Join us and be part of our future