Sales & Marketing Executive – Shredquarters Twyford Job Details Employment Status: Part Time Location: Twyford, Reading Salary: £15 per hour Commission: Scheme to be discussed Hours: 20 per weel About the Role Shredquarters Twyford is looking for an energetic and driven Sales & Marketing Executive to help grow our fitness community, drive membership sales, and elevate our social media presence. This role is ideal for someone with 1–2 years of sales experience, a passion for fitness and marketing, and confidence in building relationships both online and in person. You’ll play a key role in converting leads, engaging members, supporting community events, and helping grow the studio’s brand presence across digital channels. Key Responsibilities Sales & Member Experience Contact all new leads to convert enquiries into trials, memberships, and package sales. Call all new trial leads and book them into their first class. Welcome first-time visitors before their class and explain studio procedures to ensure an exceptional first experience. Follow up with first-time visitors after their class to gather feedback, gauge interest, and guide them through next steps. Respond to all member enquiries across email, WhatsApp, and social channels in a professional and timely manner. Work towards and exceed monthly sales KPIs and studio growth targets. Marketing & Social Media Manage daily Instagram direct messages and social engagement tasks. Support the creation and execution of social media campaigns to increase brand awareness, lead generation, and member engagement. Assist with content creation including stories, reels, member highlights, and studio updates. Help promote studio offers, challenges, events, and community initiatives across digital platforms. Monitor social media trends and contribute fresh marketing ideas to grow the studio community. Operations & Community Support day-to-day studio operations to ensure a high-quality member experience. Coordinate and assist with community events, member socials, and promotional activities throughout the year. Work closely with the Studio Manager and coaching team to maintain a positive, energetic studio culture. Skills & Qualifications 1–2 years of sales experience required (fitness, retail, hospitality, or service industry preferred). Passion for fitness, health, and community-driven environments. Strong interest or experience in marketing and social media management. Excellent verbal and written communication skills. Confident using Instagram, WhatsApp, and digital communication platforms. Customer-focused with exceptional relationship-building skills. Ability to thrive in a fast-paced, team-oriented environment. CRM experience preferred. Flexible approach to working hours. What We’re Looking For We’re looking for someone who brings energy, positivity, and confidence into every interaction — someone who loves fitness, enjoys sales and marketing, and is excited to help build a thriving studio community both in-person and online. You