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We are The Housing Network (THN), a private Limited Company with a purpose.
We exist to provide 'More than a Roof', because when life is at its toughest, we believe everyone deserves a safe and stable place to rebuild their lives.
Homelessness is a vast and complex issue that does not have a single solution. In understanding that reality, we've learned the importance of perspective; appreciating that if we continue to innovate, collaborate, and give our best, we are playing our part in making a vital difference.
We are a team that is absolutely committed to innovate, excel and be dependable in all that we do.
Working hard together to achieve our mission of providing Better Accommodation, Better Support, Better Partnerships, and as a result Better Business.
Role Overview - What is it?
We are seeking a detail-oriented and enthusiastic Data Analyst to support the collection, analysis, and reporting of data across our housing operations. You will play a key role in helping the organization understand trends in tenancy management, finance, LA reporting and resident satisfaction. This is a great opportunity for someone with experience of data management and presentation who is passionate about social impact and eager to grow in a supportive environment.
Main Duties - What needs to be done?
* Collect, clean, and validate data from various housing management systems.
* Produce regular business-as-usual (BAU) reports to support day-to-day operations and performance monitoring on key metrics (e.g., voids, repairs, support sessions, financial model) and help drive a data-informed culture across the organization.
* Help keep data guides up to date and create simple step-by-step instructions (SOPs) to support everyday tasks.
* Work with stakeholders in the business on ad-hoc projects to analyse data and present in an insightful manner.
Competencies - Who with and your skill level?
Essential Skills & Qualifications
* A degree or equivalent experience in a relevant field (e.g., Computer Science, Statistics, Business or IT).
* Intermediate to Advanced proficiency in Excel and an understanding of data manipulation techniques (e.g., Pivot tables, Vlookups, Power Query, VBA).
* Familiarity with data visualization tools such as Power BI or Excel charts.
* Strong analytical thinking and attention to detail.
* Good communication skills with the ability to explain findings to non-technical stakeholders.
* An interest in social issues, housing policy, or public service.
* Experience working in or with the social housing sector, local government or a letting agency.
* Exposure to SQL or Python for basic data querying or analysis.
* Understanding of data protection principles.
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