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Assistant Quality Assurance Manager, Newcastle upon Tyne
Client: Home Group
Location: Newcastle upon Tyne, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 9d664c66f3b2
Job Views: 51
Posted: 24.06.2025
Expiry Date: 08.08.2025
Job Description:
Job Description
Assistant Quality Assurance Manager (251010)
Hybrid role - working from our office at One Strawberry Lane, Newcastle Upon Tyne, and from home
Permanent, full-time (37.5 hpw)
Salary: £30,000 to £35,000 per annum (negotiable based on experience) plus benefits including Health Cash Plan
About the role
Do you have a keen eye for detail and a passion for process improvement, with experience in document management systems, business change, and conducting audits to uphold high-quality standards? If so, this role supports maintaining our ISO 9001 certification across our housing and development activities, ensuring statutory, regulatory, and quality compliance.
If you enjoy a varied role and want to develop your career, read on...
Typical responsibilities
* Maintain our Document Management System, including legal register, compliance, consultation, and lessons learned trackers.
* Assist the Quality Assurance Manager in conducting ISO 9001 audits, preparing reports, action plans, and briefing colleagues.
* Monitor performance of our Quality Management System, investigate customer complaints and non-conformance issues.
* Implement and support quality assurance policies, standards, and manuals, including testing processes and team training.
* Support change projects and collaborate across teams to drive continuous improvement.
Candidate profile
* Experience with ISO 9001 quality management systems and understanding of key requirements.
* Strong computer skills, including SharePoint, Power BI, Power Apps, and Microsoft Office.
* Experience in quality assurance within residential construction or housing, with knowledge of statutory and regulatory compliance for Registered Social Landlords and new build housing.
* Degree or equivalent experience in change management and quality assurance.
* Attention to detail, influencing skills, and collaborative mindset.
Team and culture
Join a diverse team committed to making a difference. We value authenticity, skills, and experience to serve our customers better.
Job details
* Full-time, 37.5 hours/week, Monday to Friday.
* Hybrid role: at least two days in-office at One Strawberry Lane, with occasional travel to other locations for audits.
* Driving license and vehicle are advantageous but not essential; mileage paid.
Our commitment to diversity
We foster an inclusive environment through internal networks supporting Multicultural, LGBTQIA+, and Disability colleagues, making Home Group a great place to work.
Benefits
* 34 days leave (including bank holidays and a personal day), increasing to 39, with options to buy more and time off for volunteering.
* Health Cash Plan covering dental, optical, prescriptions, and therapies.
* High street discounts on shopping, holidays, and days out.
* Opportunities for career growth within the organization.
* Generous pension scheme with life insurance of 3x salary.
Learn more
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