Job Title: Receptionist/Administrator
Location: Warrington Central (WA2)
Salary: £13.50 p/hr
Hours: Mon- Fri 08:30/09:00 - 17:00/17:30hrs (flex - 37.5 or 40hrs per week)
Contract: Temp - Permanent
Our client works in the residential property industry with developments across the UK.
Based in Warrington Centre, an exciting opportunity has arisen for an experienced Receptionist/Administrator.
You will strive to achieve excellence in day-to-day reception services for their Apartments and
Buildings, contribute to a positive customer experience for tenants and visitors, and help to ensure the smooth running of the building.
As the Receptionist/Administrator, your duties will be:
* Greet visitors to the building and direct them as appropriate
* Log visitors and contractors into and out of the building, providing visitors passes as required
* Ensure the foyer is always clean and well presented
* Handle and store incoming parcels and tracking accordingly
* Handle incoming deliveries and notifying relevant members of the team
* Liaise positively with security staff updating them with any potential issues or concerns
* Provide assistance to the property team to:
* Book cleaners for apartment turnarounds
* Attend to residents queries
* Log residents utility readings (electric, water and council tax) and communicate with utility companies
* Communicate access requirements to residents to facilitate completion of maintenance.
* Maintain effective records and complete administrative tasks as required including the Active Building portal and Make Ready board
* Provide regular updates to the Property Manager as required.
* Assist in conducting viewings of properties to assist the lettings team
The successful Receptionist/Administrator will hold the following skills and experiences:
* Must have a minimum of 1 years experience working in a receptionist/front of house role.
* Strong professional customer service skills.
* Excellent organisation skills to ensure all daily tasks are completed
* Use own initiative to identify and prioritise tasks (knows what urgent v very is important)
* Proficiency in Microsoft Office software for emails and data entry.
* Cheerful and friendly attitude.
* Takes pride in your work and the service you provide.
* Able to work alone for periods and help the team in busy periods