Overview
Patient Administrator - Circle Health Group role at Circle Health Group
Chelsfield Park Hospital in Kent is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals and clinics. This is a part-time role for 21 hours a week with a flexible shift pattern.
Responsibilities
* Contribute to the smooth running of the patient administrative process throughout the patient journey.
* Ensure the Circle Health Group best practice process maps are followed to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
* Ensure all patient queries are dealt with efficiently and professionally.
* Manage all incoming and outgoing mail.
* Approve electronic bookings received via the relevant system and update any booking received via email.
* Maintain knowledge of Health and Safety at Work Act, ensuring appropriate measures are taken for patients, relatives, visitors, hospital staff and contractors.
* Comply with all relevant mandatory training.
Qualifications
* Maths and English GCSEs at grades A to C or equivalent functional skills Level 2.
* Proficient in use of a PC, including software and systems.
* Basic financial awareness.
* Previous administration experience in a private healthcare environment would be beneficial.
Salary & Benefits
* Salary up to £24,424.00 FTE per year (depending on level of experience, training and qualification).
* 25 days holiday per year + bank holidays, increasing to 30 days with service.
* Private Pension Scheme; Private Healthcare Scheme for treatment at our hospitals (covering pre-existing conditions).
* Friends & Family Hospital Discounts; Family Friendly policies including enhanced Maternity, Paternity & Adoption pay.
* Non-contributory life insurance; staff engagement hub with discounts and rewards; wellbeing resources and services.
* Employee recognition programmes; industry-leading training and development opportunities.
Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all colleagues and values a culture guided by principles such as selflessness, compassion, commitment, collaboration, bravery, agility, tenacity and creativity.
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