Join Our Team as a Senior Retail Customer Advisor!
Hours: Part-time and Full-Time
Location: Belfast Victoria Square
Salary: £28,742 plus commission
Are You Ready to Shine?
This is your opportunity to step up and make a real impact! As a Senior Retail Customer Advisor, you won't just hold a title; you'll wear it with pride. You'll be a vital part of our team, stepping in to lead the store when the Manager and Assistant Manager are away, ensuring both your team and customers feel like champions. Bring your energy, and we’ll reward you for it!
Your Responsibilities:
* Bring the shop floor to life with your drive, motivation, and enthusiasm.
* Impress customers with your technical knowledge and recommend the right products every time.
* Create a welcoming and comfortable environment for all customers.
* Keep the store running smoothly when the Store Manager and Assistant Manager are out.
You’ll Definitely Need:
* A proven track record of exceeding sales targets or meeting deadlines.
* Experience in serving and delighting customers in a retail environment.
* A passion for teamwork, along with the leadership skills to guide and mentor others.
You Might Even Have:
* Experience in a fast-paced, ever-changing environment.
* Knowledge of the telecoms sector.
What’s in It for You?
* Exceptional career progression opportunities in Retail and beyond with our Aspire internal development programme.
* Competitive salary with uncapped monthly commission based on personal and store targets.
* Typical commission of £3,500 (pro-rata); top performers can earn up to £20,000!
* Comprehensive healthcare and BT share plans.
* 50% discount on an EE mobile package (30% for Friends and Family).
* 25 days’ holiday (pro-rata) with the option to buy an additional 5 days, plus your birthday off!
* Exciting opportunities to win all-expense-paid trips and prizes.
* Access to BT TV, including BT Sport and NOW Entertainment Membership.
About EE
At EE, our people are the heart of our success. We pride ourselves on delivering exceptional service and maintaining the best network in the UK. As part of the BT family, we’re committed to fostering an energizing culture that makes EE a fantastic place to build your career.
We believe in creating an inclusive working environment where everyone can thrive. Diversity is essential for our success, and we welcome applications from all backgrounds.
We’re open to flexible working arrangements, including part-time hours. We also offer generous maternity and paternity leave, along with emergency time off for dependants. Let’s find a role that suits you!
If you’re excited about joining the UK’s biggest and fastest network, keep an eye on our recruitment channels for the latest job openings and company news!
* This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.