Role description – depending on experience
·Export operations and administration for Export Full Loads from UK & IE
·Plan Irish Imports transiting via UK to IE – both Full loads and Groupage
·Customer Services
·Take bookings and create in our internal software
·Liaise with transport planners and shipping lines
·All aspects of full load export operations including on call rota
·Completing Export Customs Clearances – using Descartes/Destin8
·Completing Export Transit Documentation – using Descartes
Person specification:
·Experience is essential - Exports / Imports / Groupage or FTL
·A confident and approachable person
·A high level of organisation and attention to detail
·Customer focussed with the determination and willingness to deliver an excellent level of service
·Good decision-making skills, ability to evaluate, prioritise and plan while responding to quickly changing workloads
·A methodical, logical approach with good problem-solving abilities, able to work on their own initiative within a time critical setting and as part of a team
·IT literate
·A willingness to learn other roles in the team to build on personal experience
Hours of work:
·Monday to Friday (Apply online only)hours (overtime as and when required)
·On call one week in 5 - taking calls on weekday evenings / and working Saturday morning until finish (a Monday would then be off in that week)