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First Line Manager (Ecommerce) - ADC
We are a Sunday Times Top Track 100 company and one of the UK 's fastest growing privately owned companies. The Range has grown enormously since its inception in 1989, and now has over 200 stores nationwide. People are at the heart of our retail concept, and we want to invest in our staff and make the future extraordinary.
As a result of our expansion plans, and our continued ongoing success we are seeking a dynamic First Line Manager (Ecommerce) to be based at our Avonmouth Distribution Centre.
About the Role:
The First Line Manager leads a team of around 50 colleagues, overseeing daily warehouse operations including receiving, picking, dispatch, and inventory. The role focuses on driving performance against KPIs, improving processes, ensuring Health & Safety compliance, and supporting staff engagement, while working closely with cross-functional teams and deputising for the Shift Manager when needed.
Responsibilities:
1. Working as part of a large workforce reporting to a Shift Manager. As the site develops over the early months further Shift Manager positions will become available and successful First Line Managers will be actively encouraged to apply.
2. Leadership of own team circa 50 colleagues.
3. Disciplines include inbound receiving, stock put-away, picking, dispatch and inventory management.
4. Drives process change and improvements whilst maintaining Health & Safety as a priority and developing standard operational process ensuring accuracy of stock is optimised.
5. Work in close cooperation with peer group including inventory, H&S, planning and HR Manager.
6. Achieve and exceed operational KPIs and work with other departments on any deviations and corrective action plans.
7. Driving operational efficiency across multiple disciplines and time frames ensuring resources are coordinated in line with changing demands and deadlines.
8. Supports & identifies process improvements whilst maintaining Health & Safety as a priority and developing standard operational process ensuring productivity targets exceeded.
9. Stand in for Shift Manager including shift handovers when required.
10. Staff engagement including pre-shift briefings supported by up-to-date KPI display and dialogue.
11. Review performance and support Shift Manager with any underperformance through appropriate Management intervention.
Person Specification:
12. Experience of managing in a warehouse environment
13. Warehouse systems with Red Prairie knowledge an advantage
14. Microsoft excel, word & PowerPoint as you will be refining procedures and policies and procedures in the start-up period.
15. Team player and great communicator with a strong work ethic and an engagement enthusiast
What we offer:
16. Competitive salary
17. Pension
18. Long service awards
19. Employee discount
20. Cycle to work scheme
Position: Permanent, Full-time
Hours: Rotating shifts, 06:00-14:00 & 14:00-22:00.
Location: Avonmouth